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Shipping

English Payment: We have Klarna Checkout as the standard payment solution where you can pay by card. It is also possible to pay with Vipps. We now have a fixed shipping price of 89, - which applies to all shipments in mainland Norway. We can also send parcels abroad. Customs duties may apply in addition to international shipments. If you have any questions regarding an invoice, please contact Klarna customer service at info@klarna.com or phone 21 01 89 91.

Shipment: We usually send the goods by Posten / Bring the same day the order arrives. We do not ship regular parcels on demand.

Return and exchange: The item is returned to our address Protex AS, Eggavegen 20, 7380 ÅLEN. It is important that the return package is sent with the exchange and return form that accompanied the item, and write there the reason why you return and what size you might want to change to. Return of goods is paid by the customer. When changing size / color, we ship free goods as soon as we receive the return package. Products with embroidered or printed name and/or telephone number etc cannot be swapped.

Complaints: If you believe there is a defect in the item, please contact us first and please send us pictures. We send a return slip for free returns where we find the product is defective.

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